Birth Announcement Signs - FAQ's
Are reservations required?
Reservations are recommended but not required. If you do not make a reservation, we request that you call and place your order at least 24 hours before you would like your stork delivered. Reservations may be made by calling and providing us with the baby’s estimated due date and delivery information. When baby arrives, simply call us with the birth information and your stork will be ready to deliver.
Where do you deliver?
We deliver in and around Liverpool, parts of Cheshire. We still happily deliver outside of our area for a fee.
How fast can I get my stork after I deliver?
Just like you, we can deliver any day of the week. We’ll try our best to get your sign up within 24 hours of contacting us. We deliver when you do! Typically, we have the stork in place by the time Mum and Baby come home.
How much do you charge for the rentals?
See our Packaging and Pricing page for this information.
What methods of payment do you accept?
We accept cash, cheque and PayPal.
When do I pay for the rental?
We know that this is a busy time for you and your family. Simply make a payment anytime before your rental period by PayPal. If you are paying by cash or cheque, simply mail it to us or feel free to leave it at the delivery address (taped to a door, under the mat etc.) for when we arrive. No service will be provided without payment. Personal cheques that are returned for insufficient funds are subject to a £25 return cheque fee.
Can I rent a stork for someone else?
You certainly can! What a great Welcome Home that would be for the new family. If it’s a gift, ask us about leaving a card saying it’s from you.
How big are the storks?
They are around 5ft tall.
What if I want to move the sign?
Please do not attempt to move the sign.
How are the signs set up?
We use a large post that is driven into the ground about 10-12”. In order to do this we need a grassy or mulched area that is accessible. We typically position our storks in line with your front door in the middle of the garden. If you would like a different location, please let us know. We’re happy to help! If you are in an apartment block please obtain permission from your apartment manager first. A stand is available if your garden is flagged or block paved.
How can I mow my lawn?
If you must mow your yard during your rental period, please be careful trimming and mowing around the sign. If at all possible, please avoid trimming around the sign go until it has been removed. We do understand that this is not always feasible, especially for one week rentals, but we do sincerely appreciate you taking precautions to protect our sign. Watering is fine; our signs are sealed to protect them from water damage.
What if the sign becomes damaged?
Our signs have been successfully tested in wind and rain and have proven very durable. If however, you notice any damage as a result of severe weather, please notify us immediately. Our signs are not designed to withstand climbing by children. Please, for your children's safety, do not allow them to play on or near the sign. If any vandalism or theft occurs, please contact us immediately.
Do you take pictures and post them on your website?
You bet we can! Just let us know if you want us to take a picture of your stork and post it on our website. Great for family and friends that are out of town!
What about Information Privacy?
We will never share or sell your information with anyone unless it is required to complete the transaction. We value your privacy as much as we value ours!!
What is your refund policy?
See our refund
policy page for this information.
